Billing & payments
Your members pay you.
Not us.
No card is required to create a workspace. Member billing activates only with the school owner's approval, the Dojo Wizard release and readiness gates, and completed Stripe verification.
Billing readiness
The core payment path works—with safeguards around activation.
Passed
core sandbox checkout
Direct
connected-account charges
Tested
decline and retry
Live
verified-school collection
Direct Stripe ownership
Your payouts and customer relationships stay yours
The integration connects the Stripe account your gym owns so payouts and customer relationships stay with your business. Collection requires platform and school-specific readiness gates, a verified connected account, and an owner-approved staff checkout.
- Your school remains merchant of record— member charges are direct charges on the school's connected Stripe account.
- No processing-percentage markup from Dojo Wizard— Stripe's own fees still apply directly to your account.
- Payment data stays with Stripe — Dojo Wizard never asks staff to copy full card numbers into notes, email, or spreadsheets.
What a markup actually costs
Say your school collects $20,000/mo in dues. Every 1% of processing markup is $200/mo — more than Dojo Wizard’s proposed maximum core plan. Some platforms’ published rates have added several points on top of base processing (pricing as of 2026; plans change).
The Dojo Wizard model adds no processing percentage. Verified schools in the approved pilot can use staff-assisted collection after every release gate passes; platform subscription metering remains off until the final terms and owner activation flow are published.
Stripe's rates change and vary by payment method. Confirm the current US pricing at stripe.com/pricing.
See how we compare →Everything billing touches
Core membership billing is live; the long tail stays labeled
Checkout, declined-card retry, webhook updates, rollover rules, freeze/resume, and end-of-period cancellation are implemented. In-app refunds, disputes, and payout reconciliation remain planned; owners can manage those directly in Stripe meanwhile.
Controlled membership plans
Draft pricing privately, publish it deliberately, and synchronize approved recurring plans to the school’s connected Stripe account.
Household records
Group related people for front-desk context. Shared payer rules, discounts, and family invoices remain planned.
Lifecycle controls
Freeze, resume, and end-of-period cancellation synchronize with Stripe. Refund and dispute self-service inside Dojo Wizard remains planned.
Webhook safety work
Connected-account subscription events, retries, idempotent processing, and local subscription updates are active behind a production kill switch.
Pro shop ledger
Record products, stock, and sales in the operations workspace. Card-present payment collection is not implemented.
Recorded business signals
Operational reports summarize members, leads, quiet-member flags, and recorded pro-shop sales. Accounting-grade payment reconciliation remains planned.
Sandbox evidence
What the core validation covered
Connected a test school
Completed Standard Connect onboarding and verified submitted details, card-charge capability, payouts, and return behavior.
Synchronized plans safely
Created products, prices, customers, and subscriptions, then retried a declined payment without creating a second current membership.
Exercised the core lifecycle
Verified successful and failed invoices, active rollover allowances, and freeze/resume synchronization. The extended lifecycle remains on the release checklist.
A reviewed migration can carry supported billing history into a read-only, source-labeled member view. It does not create Stripe transactions or affect live reporting; current subscriptions, open balances, and payment methods follow a separate cutover plan. Compare platforms.
Works with
Billing is better when everything’s connected
Member payment self-service
Billed members can securely update their payment method and view invoices in a school-branded Stripe portal. Plan changes remain staff-controlled.
Learn more →Leads & CRM
Lead-to-member conversion works without payment data. Carrying a card into autopay is planned.
Learn more →Clear pricing at every school size
Proposed core plans are $49, $99, $149, or $199 per month by active-student count. Growth Autopilot and metered usage remain separate.
Learn more →Start on your terms
Launch billing with a supervised first payment.
Create your school, connect your school-owned Stripe account, and complete the readiness checklist before the first member is charged.