Help center
Learn the job you need to do next.
Short, role-aware tutorials based on the live web product as it works today. Each guide tells you what to prepare, where to click, what should happen, and which steps still require a connected account, staff decision, or outside payment process.
Choose your path
Start with your role
Pick the closest match. Every guide still shows who can complete the task and what access it requires.
I own the school
Set up programs, schedules, members, staff access, Stripe payments, and owner reports.
Start owner setup →
I run the front desk
Handle members, class bookings, event rosters, private lessons, leads, and check-ins.
Learn daily operations →
I coach classes
Take attendance, read progress, record promotions, and manage assigned private lessons.
Learn rank progress →
I grow the school
Run Money Moves, coach the staff, launch event kits, and request instructors.
Learn the Growth system →
I am a member or parent
Book open classes, register for free events, see lesson credits, and manage billing details.
Learn the portal →
What's new
Learn the newest workflows and their safeguards
These guides cover live and controlled-pilot workflows, including the boundaries that still require activation gates, a staff decision, or an outside payment step.
Member class reservations
Open selected class occurrences for capacity-safe portal booking.
Open guide →
Events and seminars
Create an event, protect its capacity, and open free registration to members.
Open guide →
Private lessons
Build packages, record purchases, and schedule against protected credits.
Open guide →
Membership payments
For approved pilot schools, collect the first Stripe payment and manage freezes, resumes, and cancellations.
Open guide →
Timezone changes
Change the school default without losing future bookings or historical records.
Open guide →
Operational reports
Read membership, lead, attendance, retention, billing, and counter-sale signals.
Open guide →
Pricing and fees
Separate platform pricing, school tuition, Stripe fees, and optional services.
Open guide →
Find an answer
All guides
24 guides
- Available now
Set up your school
Save the two school essentials, choose a simple classes-and-billing setup or the full CRM, and add optional modules only when they are useful.
5 minGetting startedStart → - Available now
Prepare school data for migration review
Start with a simple student roster, add optional CRM or billing history only when it helps, and keep live billing separate from source records.
10 minGetting startedStart → - Available now
Build programs and rank ladders
Model each discipline independently and define the only valid order for promotions.
8 minGetting startedStart → - Available now
Add members and families
Create clean roster records, group relatives, enroll programs, and capture waiver evidence.
10 minPeople & accessStart → - Available now
Invite staff and assign roles
Give every staff member their own account and the least access their job requires.
6 minPeople & accessStart → - Available now
Schedule classes and locations
Build a recurring timetable, handle school and branch timezones, add one-off sessions, and understand which dated occurrences keep history.
8 minClasses & progressStart → - Available now
Change your school timezone safely
Update the school default while preserving the local time of future recurring classes and the evidence already attached to each occurrence.
5 minClasses & progressStart → - Available now
Open classes for member reservations
Let invited members reserve selected class occurrences while protecting capacity, program eligibility, and weekly plan limits.
7 minClasses & progressStart → - Available now
Run attendance and the QR kiosk
Check members into the right program safely, distinguish bookings from attendance, and use either the roster or front-desk camera.
5 minClasses & progressStart → - Available now
Track progress and record promotions
Use matching attendance as a signal, then record coach-approved ranks in order.
6 minClasses & progressStart → - Available now
Capture, nurture, and convert leads
Publish an intro offer, capture prospects, work the follow-up queue, and schedule trials.
10 minGrowth & operationsStart → - Available now
Invite a member or parent to the portal
Create an email-bound, seven-day link and control exactly which profiles an account may see.
5 minPeople & accessStart → - Available now
Use the member and parent portal
Switch linked profiles, book selected classes, register for free events, view private-lesson credits, follow rank progress, and manage Stripe billing details.
8 minPeople & accessStart → - Provider gated
Configure consent-based email and text messaging
Activate verified channels safely, record opt-ins, understand automated nurture, and monitor delivery and suppression.
12 minGrowth & operationsStart → - Available in pilot
Run Growth Center, Staff Academy, and event campaigns
Turn current school signals into assigned work, coach the staff, activate an event playbook, and request a guest instructor without over-automating the decision.
12 minGrowth & operationsStart → - Available now
Run events and seminars
Create seminars, belt tests, camps, or tournaments, protect the final seat, and open free events to linked members.
7 minGrowth & operationsStart → - Available now
Sell and schedule private lessons
Create one-on-one packages, record externally collected or complimentary purchases, and schedule against protected lesson credits.
9 minGrowth & operationsStart → - Available now
Read operational reports
Turn membership, lead, attendance, retention, subscription, and recorded pro-shop totals into specific owner follow-up actions.
6 minGrowth & operationsStart → - Available now
Run announcements, events, shop, and reports
Use the daily communication, event, counter-sale, and reporting tools while keeping operational records distinct from delivery and settlement evidence.
9 minGrowth & operationsStart → - Available now
Connect your school to Stripe
Complete the school-owned Stripe setup, allow time for Stripe’s verification review, understand every readiness status, and verify what members will see before taking a payment.
10 minBillingStart → - Stripe account required
Collect and manage membership payments
Start a recurring membership through the school’s connected Stripe account, confirm the first payment, and manage freezes, resumes, and cancellations.
9 minBillingStart → - Available now
Understand pricing and payment fees
Separate Dojo Wizard’s proposed core pricing, optional Growth and usage costs, the membership prices your school sets, Stripe processing costs, and setup services.
5 minBillingStart → - ClassPass approval required
Connect and run ClassPass
Choose excess class inventory, complete partner onboarding, receive reservations, and report attendance.
10 minGrowth & operationsStart → - Available now
Create, publish, and sync membership plans
Define the school’s membership offers, configure weekly make-ups, control public visibility, and prepare eligible recurring plans for Stripe checkout.
8 minBillingStart →