Connect your school to Stripe

Dojo Wizard connects a Stripe account owned by your school. Your school remains the merchant of record, member payments go to your Stripe balance and bank account, and your school manages refunds, disputes, tax reporting, and Stripe processing fees. Dojo Wizard does not add a payment-processing percentage.

The current connection flow creates a new school-owned Stripe account. If your school already processes payments with Stripe, stop before clicking Connect Stripe and contact support so we can avoid an accidental duplicate account.

During initial setup, open the Payments step. After onboarding, open Billing from the owner dashboard. Select Connect Stripe; Dojo Wizard creates the school connection and sends you to Stripe’s hosted onboarding flow.

Before entering private information, check that the browser address is on stripe.com. The return and refresh links are created by Dojo Wizard, so you should come back to the same school after Stripe finishes.

In Stripe, confirm the public school name and enter the legal business name exactly as it appears on tax records. Complete the tax ID, industry, business description, physical address, website, and customer-support fields Stripe requests.

Identify the person authorized to represent the business and complete any ownership or identity questions. Stripe may ask for an email or phone verification and may request additional documents when its automated checks cannot confirm a detail.

Enter the routing and account numbers for the bank account that should receive payouts. Review the account holder and currency before submitting; payout readiness is separate from permission to charge a card.

Finish Stripe’s sign-in protection and verification prompts. Store recovery information in the school’s approved password manager, not in Dojo Wizard or a shared front-desk document.

Stripe normally returns you to Dojo Wizard. Open Billing and select Refresh status if the page still shows the earlier result. “Details submitted” means Stripe received the onboarding form; “Charges enabled” means the account may accept payments; “Payouts enabled” means Stripe may send available funds to the bank.

The form itself may take only a few minutes, but Stripe’s business and identity verification can take several days—and occasionally longer. Charges and payouts may remain paused while that review is underway.

All three statuses can change at different times. If Stripe lists another requirement, use Continue onboarding and complete it. If the Stripe Account Status page says “Information in review” and “No further action is required,” do not resubmit the same information; wait for Stripe to finish, then select Refresh status in Dojo Wizard.

From the Billing checklist, open Stripe branding. Upload the school’s square icon and horizontal logo, choose school colors, and prefer the logo where it remains readable. Then review the public support email, phone, website, privacy policy, and terms links.

Set a short statement descriptor that a parent will recognize on a card statement. Enable successful-payment and refund emails. These details belong to the school Stripe account because the school—not Dojo Wizard—is charging the member.

Use only Stripe test payment methods and clearly labeled test members in the sandbox. Confirm a successful payment, a decline and retry, required authentication, an invoice receipt, a refund, and the status shown on the member record.

Do not type a real card number into the sandbox. Before the first live payment, get the school owner’s approval, require Charges enabled and Payouts enabled, review the plans and customer-facing Stripe details, and schedule a supervised cutover with a manual fallback.

Use a real payment method only with the payer’s explicit consent. Confirm the invoice, receipt, member status, Stripe balance, webhook delivery, and statement description before expanding the rollout.