Explain programs and pricing clearly
Connect the appropriate program to the visitor’s stated goal, then explain the complete price and commitment without hiding material terms.
How this connects to Dojo Wizard
Use this guide now. Saving actions, lesson progress, and event drafts is available in early access; publishing, ad spend, and payments remain under staff control.
Learning objective
A prospective member can repeat what is included, what it costs, and what decision is being requested.
Sample language
“Based on [goal], I’d start with [program]. It includes [items]. The price is [amount] on [cadence], plus [required fees]. The agreement and change policy are [plain-language terms].”
Use this as a structure. Replace every bracketed field and follow the school’s approved terms and language.
Coaching points
- Use the approved price and current written terms.
- State required enrollment, equipment, testing, or cancellation costs before asking for a decision.
- Distinguish an optional recommendation from a requirement.
- Pause for questions and verify understanding.
Practice scenario
A parent asks for “the real monthly total” after seeing a promotional intro offer.
Role-play scorecard
- Named the right program
- Disclosed material costs
- Explained commitment accurately
- Invited questions
Apply it to real work
Practice the complete approved price explanation with a manager.
Completion evidence: A manager records a passed pricing explanation using current school terms.